Distance Selling Agreement
1. INFORMATION ABOUT THE SELLER
Commercial Name: Bezak Turizm İnşaat Nakliyat Ltd. Ltd. (Hereinafter referred to as “SELLER”)
Address: Alemdar, Incili Çavuş Sk. No:19, 34110 Fatih/İstanbul Phone: +90 532 84 66 57 E-mail: info@bezaktravel.com.
2. INFORMATION ABOUT THE BUYER
Title / Name Surname:
Product Delivery Address:
Invoice Delivery Address: Phone: Email:
3. TOPIC
6502 regarding the sale and delivery of the product or products whose qualities and sales prices are specified below, which the BUYER orders electronically via the SELLER’s line numbered +90 532 84 66 57 or from the website www.grandboatline.com. It is to determine the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No.
4. PRODUCT SUBJECT TO THE CONTRACT
In this section, information such as the type, quantity, size, basic features, unit price, sales price and shipping fee of the product or products subject to the contract are explained.
5. PAYMENT METHOD
Your bank may organize campaigns and apply a higher number of installments than the number of installments you have chosen, and may offer services such as installment postponement. Such campaigns are at the discretion of your bank, and if our company is aware of them, information about the campaigns is provided on our pages.
For orders that you will pay via money transfer, your order will be canceled by the system if you do not pay within 3 business days. Responsibilities arising in this case belong to the customer. After making the money transfer, send the receipt copy of the transaction to the e-mail address info@grandboatline.com or report it from the “Money Transfer Notification” section in the member section.
Since forward sales are made only with bank credit cards, the BUYER accepts that he/she will also confirm the relevant interest rates and default interest information from his bank, and that the obligations regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the BUYER, in accordance with the provisions of the legislation in force. declares and undertakes.
6.SHIPMENT
Shipping and delivery costs belong to the BUYER. It is not included in the price of the product. If the SELLER has declared on the website that the delivery fee of those who shop more than the amount declared will be covered by the SELLER, the delivery cost belongs to the SELLER. Depending on the weight, quantity and dimensions of the product, delivery is carried out by contracted cargo companies or transportation companies with the BUYER’s responsibility above. It will be delivered to the specified ‘Product Delivery Address’.
Delivery of the goods / services is made to the address requested by the BUYER. If he requests delivery to someone other than himself or to an address other than his own address, delivery is made in line with this request. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery. Even if the BUYER is not present at the address at the time of delivery, our Company will be deemed to have fulfilled its obligation fully and completely. For this reason, any damages arising from the BUYER’s late delivery of the product and the expenses incurred due to the product being kept in the cargo company and/or returning the cargo back to our Company belong to the BUYER.
For the delivery of the goods/services subject to the order, a signed copy of the distance sales contract must be delivered to the SELLER and the price must be paid with the payment method preferred by the BUYER. If the price of goods/services is not paid or canceled in bank records for any reason, the SELLER is deemed to be free from the obligation to deliver the goods/services.
In cases where there is more than one product in the BUYER’s order, the SELLER may make partial shipments. BUYER is obliged to check that the number of products is the same as the number of products specified in the invoice issued by the SELLER during the delivery of the Product by the cargo officer. A separate invoice is issued by the SELLER for each partial shipment. If the products in the quantity and quantity specified in the invoice are not included in the package or are found to be missing, the BUYER is obliged to ask the cargo officer to keep a report. Otherwise, it will be assumed that the Products in the quantity stated in the invoice have been delivered fully and completely by the SELLER to the BUYER and that the Products have been received fully and completely by the BUYER.
The consumer must inspect the products before receiving them and should not receive defective or damaged goods from the cargo company official. BUYER accepts that the product received from the cargo is intact and undamaged.
7.GENERAL PROVISIONS
7.1. BUYER, by calling +90 532 284 66 57 (the call will be charged at the normal rate) or on the website www.grandboatline.com, will be informed about the basic characteristics of the product subject to the contract, the sales price including all taxes and the payment method, and that the costs of the delivery will be covered by the BUYER. Read the preliminary information regarding the period during which it will be carried out and the SELLER’s full commercial name, full address and contact information, and
has given the necessary confirmation by phone / internet. The preliminary information form and the sales invoice on the www.grandboatline.com
Website are integral parts of this Agreement.7.2. The two copies of this contract previously signed by the SELLER were signed and accepted by the BUYER on ………… date, and one copy will be sent to the buyer’s email address by email.
7.3. All information and promises presented to the BUYER regarding the product or service in this form are valid until changes and publications are made regarding the product information. It is hereby warned that the SELLER is not bound by the information and promises given in this form by the Seller after this date. The validity period of price commitments related to the goods and services subject to pre-information or sales contract with this document is limited to 30 minutes from the time the order is placed.
7.4. The SELLER is responsible for delivering the product subject to the contract in sound, complete, and compliant with the specified qualifications in the order.
7.5. In the event it is understood with just cause that the contractually agreed product or service cannot be supplied, the SELLER may inform the BUYER, obtain approval, and provide the BUYER with a different product of equal quality and price before the expiration of the performance obligation arising from the contract.
7.6. If it becomes impossible to fulfill the order for the product or service subject to the contract (due to the product not being in stock, inability to supply the product from the supplier company in any way), the SELLER may cancel the order by notifying the consumer before the expiration of the performance obligation arising from the contract.
7.7. If the SELLER is unable to deliver the product within the specified period due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation, the SELLER is obliged to inform the BUYER. In this case, the BUYER may choose to cancel the order, replace the product with an equivalent if available, and/or postpone the delivery until the obstructive situation is resolved. If the BUYER cancels the order, the amount paid will be refunded in cash within 10 days. In payments made by the BUYER via credit card, the product amount will be refunded to the relevant bank within 10 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER’s accounts after being refunded to the bank is entirely related to the bank transaction process, the BUYER acknowledges in advance that the SELLER cannot intervene in any way in possible delays and that it may take an average of 2 to 3 weeks for the amount refunded to the credit card by the SELLER to be reflected in the BUYER’s account.
7.8. If the BUYER’s credit card, which belongs to the BUYER, is used by unauthorized persons unfairly or unlawfully without the BUYER’s fault, and if the relevant bank or financial institution does not pay the product price to the SELLER, the product must be returned to the SELLER within 3 days provided that it is delivered to the BUYER or the institution or person to whom it is delivered. In this case, the shipping costs belong to the BUYER.
7.9. In case it is determined that the documents and information provided regarding the order are incomplete, counterfeit, and/or incorrect or if there is suspicion or determination that the order has been made with bad faith or for the purpose of unjust enrichment, the SELLER reserves the right to suspend and/or cancel the order at any time for necessary investigations, provided that the BUYER is informed. In case of cancellation, the refund process may be carried out to the BUYER upon notification.
Delivery will be made as soon as possible after the stock is available and the payment for the goods is credited to the SELLER’s account. The SELLER delivers the goods/service within 30 (Thirty) days from the order, and reserves the right to extend an additional 10 (ten) days in writing within this period. Delays may occur due to force majeure such as natural disasters, adverse weather conditions, etc.
The prices listed and announced on the website are sales prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited period remain valid until the specified period ends. However, in cases of price discrepancies due to errors or delayed notifications from the supplier, the current price notified by the SELLER to the customer will be considered valid. In case of errors, if an excessive amount has been deducted from the product/service price, the difference will be refunded. If the actual price of the product/service is different from the one announced, the actual price will be notified to the BUYER. Sales will be made at the actual price upon the customer’s request or the sale will be canceled.
Orders entered with incorrect prices due to human/technical errors will be canceled after the necessary information is provided.
The BUYER has the right to withdraw by rejecting the product within 14 days from the delivery of the product to himself or the person/organization at the specified address. Within 20 days from the date the consumer’s withdrawal notice reaches the SELLER, the SELLER is obliged to take back the product from the consumer without any expense. The product price is refunded to the BUYER within 10 days after the product reaches the SELLER. The shipping cost of the returned product due to the right of withdrawal is covered by the SELLER.
According to the Law on the Protection of Consumers, “Consumer” refers to a real or legal person who acts for purposes that are not commercial or professional. The right of withdrawal is a right granted to the consumer by law, and it is not possible for commercial or professional individual and corporate companies, legal entities to benefit from this right according to the Law on the Protection of Consumers.
In these companies, the return of products is only possible after the SELLER COMPANY PROVIDES A RETURN APPROVAL.
In cases where the SELLER has granted approval for return, the shipping cost belongs to the BUYER.
To use the right of withdrawal, notification must be made to the SELLER by fax or email within 7 days, and the product must be unused, undamaged, and suitable for sale. Notification of withdrawal by phone is not possible. In case of using this right;
a) If the product invoice of the product delivered to a third party or the BUYER is corporate, it must be sent together with the return invoice issued by the institution. If the invoice of the order issued on behalf of institutions is not issued an RETURN INVOICE, the return process will not be carried out.
b) The boxes of the products to be returned within 7 days must be delivered complete and undamaged with their standard accessories if any. The product price is refunded to the BUYER within 10 days after the returned product reaches the SELLER.
When returning the product to the SELLER, the original invoice presented to the BUYER during the delivery of the product must also be returned (in order to ensure consistency in our accounting records), and if the invoice is not sent to the SELLER within 5 days from the date of shipment of the product at the latest, the return process will not be carried out, and the product will be returned to the BUYER with the same shipping cost.
Notifications for the use of the right of withdrawal should be sent by email to info@grandboatline. You must definitely
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