All tours depart from Ahırkapı Pier (Ahırkapı İskelesi), a 5-minute walk from Hagia Sophia. The exact meeting point and directions are sent to you via email and WhatsApp after booking.

Free cancellation up to 24 hours before the tour. If you cancel less than 24 hours in advance, no refund is issued. In case of bad weather or unforeseen circumstances, we offer a free rescheduling or full refund.

Yes! Children under 3 travel free. Children aged 3–12 receive a 50% discount. Please select the correct ticket type when booking.

The price includes the boat trip, a professional English-speaking guide, and complimentary Turkish tea. Private transfers and meals are not included unless specified in the tour description.

Comfortable shoes and a light jacket are recommended — it can be breezy on the water even in summer. Sunscreen and sunglasses are also advised. There is no dress code requirement.

Yes, tours run daily year-round, weather permitting. Departure times vary by season. Check the booking calendar for available time slots on your preferred date.

After completing your payment, you will receive a confirmation email with your e-ticket and meeting point details. You can show the ticket on your phone — no printing required.

Live guides are available in English, Arabic, Russian, German, Spanish, and Italian. Audio guides in additional languages may be available on request.